Name: Getting started
Uploaded: 2024-12-10T19:05:53.390Z
Duration: 1 h 20 min 4 s
Description: Getting started

Transcript for "Getting started": To today's virtual conference on QuickBooks online certification level 1. We are so excited and energized to spend the next 3 days with you diving into the certification curriculum. My name is Jacqueline, and I will be your host for the virtual conference. In case we haven't met, I have the privilege of leading pro adviser training and certification here at Intuit. Absolutely love what I do, and I'm quite passionate about building community and education programs for you for accountants. So who is this program for? The level 1 certification program is great if you're just getting your arms around how to leverage the Intuit QuickBooks platform to deliver services to your clients. So if you're new to QuickBooks online or if you need a refresher or if you were just hired at a firm and wanna make sure that your technology skills are really up to date, you are in the right place. So let's take a look at the overall conference agenda. The conference spans 3 days today, tomorrow, and Thursday, and they're each half days. So we'll spend time together in the mornings, and then you'll have time in the afternoon to take a breather and really process what you've learned. Each day comprises of 2 courses. We'll start at 9 AM Pacific and end between 12 and 12:30. So just in time for a lunch break. Today, we are focusing on getting started. So this course will help you get your arms around to the certification program as well as general navigation within QuickBooks Online and QuickBooks Online Accountant, and then we'll move on to sales and customers. Alright. So a bit of housekeeping to get you familiar with the platform that you're on. We know that a big value out of the program when we're together in this type of virtual conference setting is being able to ask questions live. We have a small but mighty team working hard behind the scenes to be able to support you with the questions that come up. You can submit questions to the team through navigating to that right hand panel on Goldcast. In that panel, you'll see a tab for q and a, and that's where you can pop your questions into that section. That said, please do show us some grace and patience. There are thousands of pro advisers on the call and a small team working hard behind the scenes. So we'll do our best to answer most of the questions, but likely won't get to all of them. Also, if you have questions that are specific to your firm or your clients, those are best directed to carrier. They can give you the support that you need, and we have the number there on the screen. It's 888-333-3451. So save that in your phone. On that same right hand panel, you'll see a section for polls. This will appear when the polls get pushed live. You'll receive a few notifications on the platform, including that cute little red dot that's there right by poll. And when the poll appears, you can submit your answer by simply selecting what you think is correct. So it'll so for example, here it says yes or no. If you clicked yes, it'll light up, and that's all you need to do. There's not an additional submit button, if you will. So we'll have multiple polls across the session. These are designed to reinforce key learning points as well as meet that CPE criteria. Alright. We also have a wealth of handouts that pair with each course within the virtual conference. This includes the slide deck that you can print, follow along with, as well as a very robust workbook I'll talk about in just a sec. You can access these handouts by navigating to the doc center in that same right hand panel. You can download and save these right to your desktop. So go ahead and do that now if you haven't already. So speaking of the workbook, we do have a workbook that pairs with the virtual conference. The workbook is a robust, resource for you. It includes hands on exercises that pair with the learning that you'll have in this more classroom like setting. There are reflection questions for you to really process the material that we're covering as well as a host of links to help center articles, video tutorials, and other tools that will help you, both today and long after the fact. So have that this will be your companion that will really help you study to prepare for the exam. Alright. So I know many of you here in the market for CPE credits. Over the course of the entire virtual conference, you can earn up to 10. And specifically on course 1, getting started, you can earn 1 and a half CPE credits through being present for at least 75 minutes as well as answering at least 2 poll questions. If you meet these two criteria, we will then send you your CPE certificate within 1 to 2 business days, and you will receive it from [email protected]. If you don't get it, a few tips, check your spam folder or just reach out to our team. We're always happy to support our community. Alright. Let me introduce, some good friends of mine who are also phenomenal pro adviser trainers and leaders. We have Carla Caldwell, who's the founder and CEO of Carla Carla Consulting and Training sorry, Caldwell Consulting and Training. We have Naya Carter Gray, founder and CEO of First Step Accounting, and Dan Luthy, who's the partner and chief operating officer at Ignite Spot. So Carla, Dan, and Naya will be your trainers for this virtual conference. You'll see them across different courses. And as they teach the material, they will also be sharing their insight and knowledge about how they leverage QuickBooks online to not only deliver the accounting services that their clients need, but also how they, up level themselves as advisors to really gathering rich insights from the data that they collect in the platform and then delivering those to their clients in a way that's quite meaningful. So I'm very excited to introduce them to you, and we'll be hearing from Carla specifically on this getting started course. Alright. So that was a lot from me. I would love to get to know you better. So this is our 1st poll question. You can also think of this as a warm up to get into how to use the polls. So let's get to know each other. Where are you in your career? Answer a is you're an accounting student. B, just hired at an accounting firm. C, you're an experienced accounting pro, but possibly new to QuickBooks Online. Maybe you were using other solutions in the past. And d, you're an existing QuickBooks online user looking for a refresher. Maybe you were certified at one point in time, but the certification lapsed, or you're excited about our reimagined curriculum with the launch of ProAdvisor Academy, and you're here to join us. So go ahead. We'll give you, about 30 more seconds to pop into that poll panel and select the answer. Maybe you identify with a few of these. Whatever feels right to you at this moment of time, go ahead and select that. Alright. Looks like many of you are new to QuickBooks online, whether you're a student learning it or you were just hired and you've used other software, and now you're looking to use the QuickBooks online family of products. No matter where you're at, we're so happy that you're here and very excited to learn together over the next 3 days. So welcome. Alright. So now that you have your arms around to the breadth of the virtual conference, let's zoom in to the getting started course that we're in now. Here's your learning goals for the next 75 minutes together. We'll cover how the data flows through QuickBooks online, the value of the Intuit QuickBooks platform overall that this offers to your clients. There's lots of different products that Intuit offers. So we wanna make sure you have the bird's eye view over that. Then we'll cover the navigation, key features, and tools both within QuickBooks Online as well as QuickBooks Online accountant. So here's the flow of content for the getting started section. I will introduce the certification level 1, then we'll welcome Carla who will go through sections 2, 3, and 4, the overall platform that powers prosperity, that's Intuit, QuickBooks online accountant, and then QuickBooks online. Alright. So this is lesson 1 of 4, introduction to certification level 1. So let me get you oriented to what to expect in this certification program. I'll talk about the pro adviser program overall, then we'll move on to how the data flows through QuickBooks, and then finally, how the certification is structured. Alright. So we call this QuickBooks online level 1. This is a certification for pro advisers, so it feels valuable to define what the pro adviser program is. Let's start there. Simply put, the pro adviser program is a partner program for accountants who work at an accounting firm and leverage the platform in service of their clients. So the partner program, the pro adviser program, is a program meant to incentivize and reward you for your partnership with Intuit. And we have tools, resources, free software, and, of course, the crown jewel training and certification to help you be successful in serving our mutual clients. Alright. So I guess I talked about this slide already. What is a pro adviser? What I will touch on here is that there are tiers within the pro adviser program. As you move up the tiers, you you unlock richer and richer benefits. We have from silver all the way through to elite. There's different ways to earn points that move you up the tiers. There's a lot of resources for that on the website, but what I will talk about is that by getting certified today, you will earn up to 100 pro adviser points, and getting certified across level 1, level 2, and our payroll certification is one of the best and fastest ways to move up tiers. Alright. So let's talk about the benefits of being certified. You earn a sweet 100 pro adviser points for the level 1. When you reach gold status and you're also certified, you will unlock a directory listing in our find a pro adviser directory. This is an incredible way to, I was about to say earn clients, but to connect with small businesses who need the services of an accounting professional like yourself. Of course, through getting certified, you can also unlock career growth. Becoming a certified pro adviser is a core requirement that most pro adviser firms have in all of their job descriptions. They are looking for you to be familiar with the technology that is central to how they deliver accounting services to their clients, and that's Intuit QuickBooks. So you're here. We're happy. And then if you're a firm leader who's having your staff get certified, you can also feel confident that if they're certified, that you will deliver a more consistent and efficient services to your happy clients. So lots of benefits to getting certified whether you're in it for the points or for the career kudos, we know that you'll get something out of today's conference. Now I did talk about training and certification as being the crown jewel, if you will. I might be a bit biased there, but let me click on quickly touch on our vision for ProAdvisor Academy. Across all of our training and certification programs, our vision is to provide you with career spanning education so that you can start, elevate, and grow your career in firm. So here we are. Maybe you're starting your career or getting started at your firm. We want you to start with confidence. We also have training programs that will help you elevate your expertise by keeping up to date with product updates across our ecosystem, and we're also building training programs that will help you continue to grow. Alright. So how does the data flow through QuickBooks online? This is an important and foundational question that by answering it, it'll help you better understand how and why we've structured the certification curriculum in the way that we have. So I'm gonna play a quick animated video to help us get our arms around the flow of data through QuickBooks Online. Clients' QuickBooks Online account should be a comprehensive source of truth for their business. All transactions that your client makes are recorded as data within QuickBooks online. Often, this is done through automations, and sometimes it's done manually. Sales data is added when invoices are created and when payments from customers are recorded. For clients with QuickBooks payments, the sales process is streamlined, so the sale and payment data are recorded at the same time. Expenses data comes in when a business records that they've received a bill, spent money, and paid bills. With QuickBooks bill pay, clients can streamline their accounts payable process by paying their bills from QuickBooks online. For clients who use payroll, payroll data is added to the system automatically, reducing the need for manual data entry because it's fully integrated into QuickBooks Online. Additional data comes in from 3rd party apps providing business and industry specific information. All the while, payments are going in and out of the client's bank accounts. And when bank accounts are connected to a client's QuickBooks account, bank transaction data flows from the connected account into QuickBooks online. In QuickBooks online, bank transactions are matched to corresponding transactions data that's already there. Matches can be verified and then accepted, and any unmatched transactions can be appropriately categorized to make sure that they're correctly accounted for. Bank account reconciliations should be done regularly to review the accounts in QuickBooks to make sure that they match the client's real life bank and credit card statements. With this accurate and up to date data, period end and year end reports can be generated, helping clients understand their business and helping you advise them on decisions about their future. So fun. I love that animation. I feel like it really helps sort of humanize what's happening across these different systems that can at times feel quite complex. So hopefully, that gave you a taste of how data flows in and then out of QuickBooks online and also foreshadows how and why we structured the certification the way we have. So this will look quite familiar to the overall, structure of the virtual conference, and that's because it is a one for 1. So here we go. The first course of the certification curriculum is getting started. This is getting started with QuickBooks online and QuickBooks online accountant. Then we'll move into sales and customers. So how is money and transactions coming into QuickBooks online? And then with expenses and vendors, we'll talk about how it's going out. In banking, we'll talk about what happens when the bank feeds are connected to QuickBooks online and get into reconciliation. And with period end, we'll get our arms around how you serve this up to your clients at this important period and time of year. Within each of the courses within the certification, with the exception of getting started with the others, the overall structure of the learning will follow a similar flow. It'll start with setup tasks. What are those tasks that you need to do to get the client set up for success as it relates to sales and customers or as it relates to expenses and vendors? Then we'll move on to frequent tasks. These are things as an accountant that you'll find yourself doing either weekly or monthly. Whereas with occasional tasks in step 3, we'll talk about things that you do on a more ad hoc basis or perhaps on a quarterly basis, so less frequently. And then we'll move on to advisory. What are those reports that you can generate as it relates to that course and the learning within to get those insights that you can serve up to your client as their pro adviser? Across these courses, what you'll hear from your pro adviser trainers and also can reference in your workbook is what we call light touch advisory. So being a pro adviser is about so much more than just learning how to use the platform. It's about how to use the platform in service of giving your clients insights that will help them run their business better, all the while elevating yourself as their coach and advisor and someone that they can trust for recommendations. Light touch advisory is how we're tiptoeing into advisory. So things through lines that you'll find across all of the courses are you learn how do you educate your client on best practice as it relates to the learning in the course you're in. Are there integrations that you can recommend? Are there, data backed insights you can share based on the reports that you can pull? And then finally, how do you tailor QuickBooks in service of what will best help your client automate their workflow, save money, or find efficiencies? So, again, we'll you'll find these as a through line across the courses, and then there's additional, resources for, like, touch advisory in your workbook. So with that, that is the structure of QuickBooks online certification level 1. We are now really going to move into the heart of the getting started course. I will pass it over to Carla Caldwell, who is your ProAdvisor trainer, for her to talk about Intuit as the platform that powers prosperity. So Carla, welcome. Hey, Jacqueline. It is so great to be with you. I am super excited about all that we're gonna be talking about with our pro advisors, so I'm gonna go ahead and share my screen so we can go ahead and get started. So give me one moment here to get things going, and this is what we're gonna be talking about. So we are gonna be talking about in this part of the getting started course all about the main products and platform from Intuit that are gonna work alongside of QuickBooks. We're gonna look at subscriptions and how to make sure we pick all the right parts and pieces. Now, a lot of these products that we're going to talk about in this lesson may have separate fees and there can be terms and conditions and all the fine print. The good news, all of that's in your workbook, so check it out because it is just full of information for everybody. So I want everyone to check it out there. Now from the beginning, as we start thinking about all of these products, QuickBooks started with Scott Cook at his infamous kitchen table. There's a picture of that in your workbook as well, by the way. And since the time that Scott Cook got started, Intuit's really never stopped asking about how they can use technology to solve customers' most important financial problems. So let's talk about that with another little animation. So hang on and we'll go ahead and play that. When you first start working with a client, it might be that all they're looking for is bookkeeping or accounting support. QuickBooks online offers different plans that grow with them. You can work with your client to determine which plan is the best fit for them now and in the future. To grow their business, they'll want to reach more customers and might need more capital. And as the business grows, they'll need more connected ways to improve their workflows as they get paid and pay their own bills. As their business takes off, they'll need to take on staff, track time, pay their employees, and their contractors. Throughout it all, your clients will need to stay compliant. Intuit and QuickBooks have a solution for all of these jobs to be done and more through business and industry specific third party apps that integrate with QuickBooks Online. Data syncs from all of these products into QuickBooks Online in real time, reducing the need for manual data entry, giving you better visibility into clients' business performance, and freeing up your time so that you can deliver even more value to your clients through services such as advisory. With all of this data in a central place, QuickBooks Online is a comprehensive source of truth for your clients' businesses. That is awesome. So as we start thinking about all these products in more detail here in just a second, it's probably good to say why do we need to know about all of these? Well, there's a lot of reasons, actually, but first and foremost is that QuickBooks offers solutions that meet a range of needs across all different types and sizes of clients and where they are in their journey. So being a pro advisor, like I am, is about knowing what's best for our clients. And in order to do that, you need to know what's available. And so we need to understand what's going on with these products and then also what is best for the client. Now we all know that this may not be the right solution for every single client, but some of them are already using some of these things. So as their advisor, I should know about them. And then there may be some that really meet the need of clients. And so I can advise them on that if and when the time is right and can add value to the client. So that's why we want to dive on in. Now, I happen to personally think that a lot of these are awesome and a lot of my clients are using them, so I'm a little biased as well. But I think you're gonna find that you get excited about them just like I will. Okay, so as we saw in that little video, Intuit offers a lot of products that support our clients wherever they are in their journey. So I'm going to talk a little bit about them here. But remember, that workbook has tons of information in there and lots of links so you can go check those out in much more detail on your own as well. Okay, so let's talk about how we could use some of these products to grow our clients businesses. So first of all, there's a product called Mailchimp that is an email marketing platform that connects to Quickbooks online. Customer and order data can sync so that data from QuickBooks can be used to segment the audience for marketing purposes. So in other words, they can find out who's our top customers and how do we get in touch with them and let them know about the newest things we have. That's something you can do when you connect Mailchimp in. They also have QuickBooks Capital. QuickBooks Capital offers different options for businesses that really need to have some fuel to their growth, including loans and lines of credit. Again, you can find out all the gory details and fine print about all of those things inside your workbook. Okay, so now let's talk about how a customer is getting paid and how they pay their bills. Really important things. So quickbooks payments allows customer payment details to be entered in quickbooks automatically so they can charge someone's card or do an ACH payment. They can even set up subscription recurring payments to be received. So that's really awesome. Then we have QuickBooks checking. QuickBooks checking is a bank account for small businesses and of course it automatically syncs directly into QuickBooks online. You can check out those details. And then Quickbooks bill pay is a way to handle the accounts payable for our clients, making it easy for clients to set up payments to their vendors. And again, they can do that in a multitude of ways. All right. Now, how do we take care of employees and contractors when it comes time to paying them? So the first thing that you might look at in this area is QuickBooks time. That allows you to manage timesheets and approve time with that tool. And of course, it integrates directly in with QuickBooks payroll, which is what they can use to pay contractors and employees and of course, all the taxes associated with that. There are 3 different plans of QuickBooks payroll: core, premium and elite. And premium and elite come bundled with QuickBooks time. So when I say they're integrated, they're really integrated. And then we have QuickBooks contractor payments. This is really great for those that are just needing to pay contractors and providing 10.99 is super easy through that. And especially if they're not already using QuickBooks payroll, maybe they don't have employees yet. This would be a great option for them as well. Okay, now let's talk compliance and taxes. So this is where Intuit ProConnect Tax comes into play. ProConnect is an online tax preparation software that streamlines and automates the professional tax workflows. It, of course, again, directly links with QuickBooks Online Accountant, allowing you to bring in your data from QuickBooks Online in just a few clicks, as well as enter adjustments that would go back to QBO and of course, mapping their books to specific tax forms. There are also a ton of apps that integrate with QuickBooks that aren't from Intuit. These provide functionality that spans invoicing, inventory management, expense management, payroll, e commerce reporting, and a ton more. We use quite a few of them in our firm, depending on the industry and needs of clients. I would highly recommend you check those out on apps.com. You will find a wealth of those. And of course, there's reviews and all kinds of information you can check out there. So we're going to really focus in in this course, of course, of course, in the bookkeeping and accounting solutions, which is what we're going to be talking about. And again, they're designed for different sized businesses. So let's start with some of our smallest ones. We're going to start looking at a comparison of solutions that could be right for individuals or small businesses that don't even have employees yet. The first one is QuickBooks money. This one is designed for small businesses that need money management features like QuickBooks checking and pay enabled invoices so they can receive payments from customers. There's no subscription fee for this one and just a small per transaction fee. Now, keep in mind that there's no accountant access and it doesn't connect with QuickBooks Online. However, if you have clients that have started using QuickBooks Money, they can upgrade into QuickBooks Online whenever they're ready. This next one, I have to say, is a little personal favorite of mine for some of my smaller clients. It can be set up through QuickBooks Online Accountant. In fact, it can only be set up through QuickBooks Online Accountant. And it's really designed for us as accounting professionals who manage their clients finances, especially for some of our smaller clients. This allows us to set up a chart of accounts and connect a bank account. And honestly, that's about it. But that's about all I need, especially for some of our clients that maybe are tax only or maybe they're a low volume transaction client. We use them for non operating entities and holding companies, and it is a perfect thing for them. We can choose to give our clients access to those, although sometimes they don't even want that because we handle everything for them. If your client does outgrow Ledger, they can always upgrade to another version of QuickBooks Online. And we'll talk about those in a second. This last one designed for small businesses is really designed for like a one person business that's really just trying to organize and grow their business. It's pretty easy to set up. Transaction management is their flexibility and productivity, of course, is going to be boosted in those tools. And it's a single entry accounting at the front end. But of course, there's double entry accounting behind the scenes and it's ready for us to use. Now there's no access to QuickBooks solopreneur through QuickBooks Online Accountant. However, it too can upgrade to other QBO plans. Now I just wanted to mention something that's not here because some of us had seen it before, and that was something called QuickBooks Self Employed. QuickBooks Self Employed was aimed at a similar audience as some of these tools, and it was really for independent contractors and freelancers just to kind of facilitate that Schedule C form on their 1040. However, it is no longer available to new customers. So these are the options that we're going to have. And remember, QuickBooks Money and QuickBooks Solopreneur are ones that our clients can start on their own, but we don't access. But if we use QuickBooks ledger, we can start it and give our clients access. So it really just kind of depends on how you're working with which type of client. Now, these are all fantastic options, but the majority of our clients as accounting professionals are probably going to be in this area that we're going to talk about next. These are the ones that we're going to be focusing on in this course and is really just the focus of all of our certification that we're going to be doing here. Each plan, the simple start, essentials and plus have different features and usage levels. And as your client's business grows and their requirements change, they can move up these plans without having to transfer data and do any kind of gyrations with that. They just go to that next level and it opens up more features. Simple start is the first one. Again, it's designed for a smaller business solopreneur, LLC, partnership, things like that. It is a really good fit for a small business owner that has pretty basic accounting needs. They might want to use tagging so that they can identify certain transactions later because they might not be doing more robust class tracking and things like that we'll talk about in a minute. They also can categorize expenses that way. They can have recurring payments, recurring customer payments and subscription payments and things like that. So pretty simple, which is the name of it, for our smaller businesses. The essentials plan has more than 1 user and access levels can be set to control what these users see. So now we're getting into a little bit more granularity on what our users are doing. It also has additional reports, can handle multi currency, and is also now able to do accounts payable or bill management. And it also allows our clients to track billable hours by customer. So again, a little bit more robust. And then we get to QuickBooks Online Plus. This is where a lot of our clients are at my firm, and it's really designed for businesses that have a staff and need to carry out a lot of different functions in their business like budgeting, inventory and project tracking. This is the plan that we're going to be using as we demo QuickBooks throughout the certification. And so if you're wanting to know specifics because I kind of made it a little bit general and you want to go through each one of these plans, check out the workbook because the details are in there. So let's take a look at a couple other plans. Again, we're going to be focusing on QBO Simple Start Essentials and Plus and Certification, mostly Plus. But you're going to also want to know a little bit about QuickBooks Online Advanced and Intuit Enterprise Suite. QuickBooks Online Advanced subscription is really for a growing business and they're kind of approaching that mid market size. They have more automated workflows in that product as well as automated revenue recognition, accounting for their fixed assets, advanced budgeting and forecasting, and they can do spreadsheet sync and even more than that. So again, details in your workbook. The latest product that's been introduced from Intuit is called Intuit Enterprise Suite. This has a strong foundation built on QuickBooks and Mailchimp platforms, but really takes that functionality to the next level. It's really good for multi entity companies, so they have lots of different entities that they're working with and they have more complex workflows that they need to look at. They also have connections, with AI powered automation so that can reduce steps, eliminate manual integrations and really seamlessly connect workflows together, which again are super important for that size client. So those are all the options that we have of all the different products available to us. So how do we know which one is the right thing for our clients? So let's go and take a take a second to think about this. First of all, it is more art than science, if you ask me, because there's so many different features that are available for those clients. But you know your client and you know where they're going with that. You're the one that has studied this and you get to understand the client and put those two things together to make the right recommendation to your client. So it's important to understand their business. What are they looking for? What are they trying to achieve? And then you can advise the right solution for them. So I tell you what, let's take a look at an example client and then we can kind of talk through what you think might be a good fit for them. I say talk through. Of course, you don't get to talk to me about it, but you will kind of in just a second. Okay. Imagine you have a client whose business is gardening. 1 person, no employees, but they do have a good number of customers. They're looking to find new customers and grow their business. What could be a good fit for them? Tell you what, let's launch this as a polling question. Which of these QuickBooks online subscriptions would you recommend to this client with a gardening business? So go ahead and answer that now. Okay. I'm back, Carla. Hi. Hi. So as we're just getting used to the platform that we're on, as a reminder, you go to that right hand panel. That's where you'll see the poll, and then you can select the answer you think is correct. No need to submit it by simply selecting it in the platform register, so that's, your answer of choice. So you've got a, QuickBooks Ledger, b, Simple Start, c, Essentials, d plus, e, Advanced, and f, Intuit Enterprise Suite. So I think what this tells me is that the Intuit QuickBooks family has a lot of options, which to Carla's point really tees you up to have that rich conversation with your clients about what their needs are, what their growth goals are, what might be a good fit for them now and then into the future. So lots of opportunity there for you to really shine. Yep. So what do you think, Carla? Can you do the reveal and tell us the answer? So we have down as our answer that it would probably QuickBooks Online Plus. Now that being said, I think that they're probably gonna grow into that. It's kind of like when you have kids and you buy them shoes that are a tad too big because you know they're gonna be there really fast. I feel like that's what we might be doing. However, I think there's actually some other things that we can think about from the suite of products that we talked about that they should also consider in there. Things like QuickBooks payments to receive payments from customers, paying their bills through QuickBooks bill pay and so on. So there's lots of different options there as well. But I definitely think that probably simple start essentials or most likely plus is where this client's gonna land. All right. Let's carry on. Awesome. Okay, So let's talk about QuickBooks Online Accountant. I am going to try not to use acronyms all the time, but I'm probably going to because QuickBooks Online Accountant is a mouthful. So if you hear me say QBOA, QuickBooks Online Accountant, is what we're talking about. This is the platform that Intuit created just for us as accounting professionals and our firms. This allows us to manage our practices, our clients, and their payroll directly from a central hub. This is how we are going to access all of our clients QuickBooks Online accounts and their connected products. And as Jacqueline mentioned a little while ago, by signing up for QuickBooks Online Accountant, you're going to unlock ProAdvisor resources to help you grow your clients and your skills. So what are we going to talk about here? We're going to talk about how you are going to have a couple different views potentially of how you see things. Now you will see it only as one way most likely, but there are 2 different ways of seeing information in QBOA. 1 of them is the standard view, which is probably the most common view that most people are going to see. So that's the one we're going to look at in just a second. And then we're also going to be looking at the one that the primary admin sees, which is a different view. And since most of you won't see that, I'm going to show you that in slide so that you have reference back to this a little bit later. Again, lots of notes in your workbook. Okay. So, again, your view of QuickBooks Online accountant will vary depending on your role in the firm and the permissions that you've been granted in the system. So let's take a look at the view that most accounting pros sees. And I'm going to show this to you live in product because I don't know about you, but staring at slides the whole time, probably not my favorite thing either. So let's go ahead and change over to take a look at the client's screen now in QBOA. And you all should see that now. So hopefully you do. And so we are looking at a bookkeeping and accounting firm. And so what I'm going to do is walk through and tell you all about the navigation of this. Not going to go into every gory detail, but of course your workbook has lots of that in it. So check that out there. I am logged in with the standard view, so I'm not the primary admin. So you'll notice that I can't do things like add new clients here. So just wanted to make mention of that because that can be helpful for you to understand why things look a little different than perhaps you're seeing it or maybe this looks just like yours. So when you first log into QBOA, most likely, I think very likely, you're going to be logging in and going right to the clients tab, which is what you see here. What this is going to show you is a list of all the clients that you have access to. There could be more in your firm that you don't have access to, but these are the ones that the primary admin has said you're going to be working on. And so that's what you see here. Now, this client view can be looked at in a couple of different ways here at the top where you're able to identify different lists of clients, so bookkeeping clients or payroll clients, or if you're using Intuit Enterprise Suite, the multi entity clients as well. So that's pretty handy if you want to be able to do that. Now you might be wondering, well, we just talked about all the subscription levels. How do I know which one the client is on? So if you take your mouse and put it right over that little QB circle there, it turns green. Don't click it. That'll open up QuickBooks for that client, but it tells you what subscription level they're on. There's a lot of different places that are going to tell you that. So it's not like it's hidden. It's just that you need to know where to look. Right. And so if I put my mouse over this one, this client not only has QBO Plus, but it also has payroll and they're on the premium subscription plan. So really helpful to know before you even go in the client what's going on with them and what they use. So that's pretty helpful. Now, if you're like me, you're probably going to click on their name by accident. Sometimes that's going to take you into a detail screen where you could have notes and documents and all of that. But we're not going to do that right now. And I tend to do it all the time. So it's really amazing that I'm not clicking on that right this minute. Okay, so that's our clients list. Then we go down to the pro advisor section here and there's 2 sub menus here, one that says benefits and one that says training. So let's pop into the benefits really quickly. Now, Jacqueline was mentioning that you're going to get points for getting certified as an example. And so your firm overall has points based on the number of people that are part of that organization that have gotten certified and clients and all kinds of different ways that you can earn points. But here you're going to see those points and what level your firm happens to be at. You're also going to see some information about earning points and then you're also going to see benefits of the various tiers that the pro advisor program has that are available. Now, I normally wouldn't go in here a whole ton and I'm not going to, but I did want to just point out one little thing a little further down, and that's where you can actually look at product information and discounts for the firm as well as for clients. So some really good stuff here. I definitely encourage you to check it out. But let's be honest, I want to talk about training the most because that's what we're doing right now and I'm kind of partial to it. So here is where you would go to do additional training. Now what we're in right now, of course, is training. But if you wanted to go back and do self paced training, you could go ahead and do that and select start learning. It'll open up a tab and allow you to do self paced courses there as well, which is fantastic. You get to take your time and really dig in and understand what's going on, and I think it'll be really fantastic. They've done such a good job with all the new pro advisor training, so I encourage you to go ahead and check that out. Now, the other tab over here is the work tab. This work tab in the pro advisor section in the QBOA screen is all about practice management for your firm. This is where you can manage projects for the client. You can bring in information here. For example, it tells me that this client has 13 unaccepted transactions in their bank feed. You'll see that a little bit later, but that's really exciting so that I can see in one place the type of information that I need to be working on and whatever projects we have as well. Now, I'm just going to put us back to the clients section here because that's kind of home base for me and that's where I go. Now, you'll notice other areas that I kind of skipped over I should probably tell you about. The first one is the new button. Now, this new button in QBOA as a standard user, pretty boring, doesn't have a whole lot there. But when we see this in a regular customer, it's going to be filled out and really be a place that you go and add new transactions and types of customers or vendors or whatever. But since I don't have access to the firm's books, which is done usually down here on the bottom left, the new button doesn't really have a whole lot to show me. You'll also notice that I do have the ability to organize this left hand navigation. Probably not a big need to do that, obviously, because there's not that much here anyway. And I can also create some bookmarks. So this functionality again, you're going to see it when we get into a client's books. And so that'll be a little bit more interesting when we get in there. Now, right up here at the very top of the screen, you're going to see these three little lines in an arrow. And if I select that, it gets rid of the left hand navigation menu and allows me to have a little bit more real estate to dig into other areas of QBOA. So that could be helpful. And again, that navigation is similar in QuickBooks online. I can switch between clients without having to log in again and remember their password and what version of QuickBooks are they on? Super great. I can just pop over into any other client. I also have accountant tools. These accountant tools are available for us to access accountant only tools. These are tools that only us as accounting professionals, when we log in through QBOA to our clients books, we have access to these tools. So I always tell people, if you're not logging into your client through QBOA, it's like you have one of your hands or maybe both of them tied behind your back because these are tools that only we get to have. We'll be talking about these throughout the course, but I'm just giving you the teaser here. You don't see accountant tools when you log into a client. You got to get that fixed. So I'll show you how to contact help and we'll talk through that. All right. Across the top here, we also have this little megaphone that's going to give us new feature information. This is where we access help, including connecting to somebody if we need to contact support ourselves and get some assistance with a client. We have some information here about how to get to apps and see what those are being used again in the firm's books. So empty for me because I don't have access to the firm's books. If there's any special notifications, you would have those there. Now, normally in a client's books, you're going to have a gear icon here or a, they call it the general settings icon or gear. And right there, depending on your subscription, you might see or your permissions rather, you might see more information. For now, it's a very abbreviated list because I'm a standard user in QBOA. And if I click on subscriptions and billing, it's probably going to tell me I don't have much to see because they probably haven't given me access to that. But the two areas that I really wanted to point out are sample company. This one is really great because I can access the sample company to allow me to have what I call a little sandbox where I can go in and tinker around and play with QuickBooks online and really get to know the product a bit more. And remember, there's hands on exercises in your workbook, so you're definitely going to want to do that. Now, you also have the ability to go ahead and open that sample company. If you do, it's going to log me out of my firm. So I don't want to do that, but you would be able to go in and open that up in incognito window. So another browser and that would allow you to continue working in that sample company while you still have your own firm open if you want to do that. Now from the gear icon, the other thing I want you to see is the feedback button here. Now, I know that a lot of people think that when you provide feedback to a company that it just kind of goes into never, never land and that is not the case here. This is feedback. And because you're accessing it inside QBOA, they know it's coming from an accounting pro. So I really encourage you to use that. And I always tell people, remember, you get more flies with honey. So be kind in your feedback, provide that information. And I think you're going to be really pleasantly surprised with what you're going to see happening in QuickBooks Online when you make suggestions that they can really use with lots of different clients and understand why you're needing that. So definitely encourage that. Last thing to show you in QBOA as we look at our navigation is the profile right here. This is where I'm able to go and look at my pro advisor profile. I'm not going to do that right this moment, but that's where you would go to do that. And you can see your email address in there. And if you needed to change your password or something else, you would be able to do that. And if you wanted to completely log out, I know sometimes we just close the browser, but that doesn't mean you're completely logged out. So if you need to log out, then you would just select your name there and click sign out. All right. I think that wraps up getting around QuickBooks Online Accountant. So let's go ahead and head back over to our slides for a second and let's talk about that primary admin view. Okay. I think I have moved on over to the primary admin view and that is what you guys are seeing on my slides. Okay. I always like to double check because you just never know with technology that I clicked the wrong button, which is very likely. So, okay, so as we think about the primary admin view, this is the person in the firm. And depending on the size of firm you have, there's usually still only 1, but there can be a couple people that are kind of managing what's going on inside QuickBooks Online Accountant for the entire firm. In my firm, that's me. And so I would manage all the clients accounts. I would manage my whole team there as well, and I could add users and do other kind of admin things like manage the subscriptions for clients and stuff like that. So you may see a few of these features, but not all of them. Again, it depends on your permissions. As a primary admin, you are going to see more in the your practice area of QBOA, including. So what I mean by that is, as you can see here, the clients list right here. So you see where that client's list is. It says your practice. That's that section over here on the left side. So you're going to be able to see your client list, but you're going to have a few extra columns in here of information. Okay. You're also going to be able to go in and add new clients. Now, I don't see it on this particular screenshot, but there would be a button usually over here on the right side that says add client and I would be able to select that and add a new client and be able to create a new QuickBooks online file for them. You're also going to notice on the bottom that there's going to be a place where I can see my books as well. So let me go ahead and show you that also, here as we dive in a little bit more. Okay, here, because I'm a primary admin, I'm also going to be able to see the new button. This is going to be able to see all types of things that we also see when we're in QuickBooks online for our clients. So this is related to the firm's accounts, the firm's books. So when I was a standard user and didn't have access to the firm's books, I didn't see most of this. But now as a primary admin, I do. So I can see how to add a new customer or a new invoice or enter expenses for our firm. So a little bit different obviously than it was before. You also are going to see that at the bottom left of that new menu, there is a video tutorial that opens up a whole bunch of links to features that are available within the new button. So there's training embedded right in there. So definitely would want to check that out. Okay, so in that other screenshot, we didn't show it, but here is where we saw your books. So again, the new button is completely built out and now I can see your books down here. But one of the areas of your practice that I wanted to mention is that there is an option right here that says team. I didn't see that when I was in as the standard view. But here on the team section of your practice, I can actually manage all the other people in my firm and how they access not only my firm's books, but also our clients books. We can have role based access that can be set for users to control what they see of the firm's account, as I said, and the clients that they're accessing. So, for example, you could have somebody on your team that's brand new and you want them only to manage banking inside of a client's books and you could have them limited to just see that. So really pretty powerful to be able to do that. Now the work area again is going to be really powerful for a primary admin because they can see all the projects and tasks across all users. Where before when I was a standard user, I only saw mine. I don't even know that I mentioned that before. But now as the primary admin, I can see everybody's projects. The app section is also new in the your practice area. This is a really awesome section of the practice area because now it shows me which clients are using which apps. They could be QuickBooks apps or they could be third party apps. Right. You can also go there to search and find new apps and also find accountant approved apps. So a really robust area where we can see this. And you probably, you know, we don't have screenshots in this training today. Obviously, your workbook will have some information in it as well, but we can look at client apps and we can pull up a specific app and see which clients use it or vice versa. Look at a client and see which apps they're using. So really powerful to be able to see that information and that can be really helpful. Maybe you're talking to a new app partner or you're thinking about bringing on a new one. You could see various things and analyze what's going on there with your clients. Now, another thing that you have as the primary admin are the accountant tools, and these again are going to look very similar to what you have for a client. And that's pretty much the same, even though here in the primary admin you're affecting the firm's books. But there's one really special one that I wanted to make mention of, and that's the chart of accounts templates. You can see it in the bottom right under the tools list there. This allows you to create a chart of account templates that can be used in any client account. So let's say that you are working with e commerce clients or construction clients or nonprofit clients or all 3 different types. You can actually set up a standard chart of accounts that you would use. And when you go to add a new client, you would be able to apply that chart of accounts template to that new client so that they would have the designed chart of accounts that you want them to be using. So really pretty powerful to have that here and to be able to standardize across all of your clients, even by industry or in general. We're going to be talking about the chart of accounts a little bit later, but I had to bring it up because I actually think this is actually one of the coolest things that they've added recently. So I wanted to make mention of it here. Okay. Back over to that gear icon in that general settings gear. Remember, as a standard user, I only saw that last column. Look at how much other stuff is there when we are the primary admin. Now remember, a lot of those other options are actually related to the firm's books. So if you're not seeing all of those things, that's okay because you don't need all of those things because you're not managing the firm's books. But one of the big ones that's probably going to be a little bit different is the subscriptions and billing area. This is going to be the subscriptions and billing area related to the firm. So if your firm is paying the subscription on behalf of a client, they would be able to see all of that there in any billing information. So I hope that's really helpful for you to kind of get a lay of the land as far as QBOA is concerned. But I'm sure if you need to, you can ask us questions in the chat. Okay. Now this is the final lesson on this getting started course. So let's take a tour of QuickBooks Online. So we're going to explore our client's account, dive into the settings, mention the chart of accounts. We're going to dive in there and then we're going to look at the hints and tips. All right. So as we get started, let's take a look 1st and foremost on a client's account. And of course, as I said, there's going to be a few things that are different between what you see in QBOA on the client list when you go into seeing that there and then when you're actually in a client's file. Remember, we're going to be using QuickBooks Online Plus account. So it might look a little bit different to your clients accounts because they could be on a different plan. So, for example, if you see projects in mind and you don't have that in yours, could be they haven't enabled it or they don't even have it because they might be on essentials or a simple start. Okay. Now also keep in mind, QuickBooks online rolls out new updates to their product all throughout the year, not just at one time. And when they do it, they may not just send it to everybody all at the same time. So So every once in a while there could be a feature that you don't have yet in each of your clients. Most of the time it's not too big, but just be aware that there are times that things could look a little different than what you see. Okay, let's go pop back over into QuickBooks online and I am going to go ahead and share my QBOA again because what I actually wanted to do was make sure you knew how to get into a client. So what we're going to do is we're going to be at that client list. Remember, that's kind of home base for us. And when I scroll down on this list, I can see that I could go right here and pop into landscaping by Joshua. Now, I could have also done it from my little Go to QuickBooks up here at the top. Either one of those works. So it just depends on which one you want to go to or where your mouse is closer to. So just go ahead and get there. All right. So it's opening up right now and you see those little dots spinning around and then we are inside of our client's account. Okay, so now we're in Landscaping by Joshua. These are their books that we're going to be looking at. So I'm not diving into actually do transactions. We're still just wanting to make sure you know how to navigate and get around. So that's what we're going to do now. So let's take a look first at this new button. Actually, before we do that, up here where it says accountant, don't click it right now. If you were trying to follow along in a sample company, that's actually going to take me back to QBOA. So super easy to get back there. Or of course, I can always do that from this client switching area here. But if you click that, takes you back to QBOA. I'm going to click on the new button and this is where we go in and add new things into QuickBooks. That could be where we add new customers, and anything related to a customer in this first column, anything related to our vendors in this column, including adding a vendor. And then this is where we handle our payroll and teams and then kind of some other random things over here in the far right column. As before, we also had some video tutorials that we or our client can access if we have some questions. If we wanted to, we could also make that list a little bit more compact. I kind of like the big list. You get to decide. It's yours. All right. Now we mentioned already that we could switch between clients here and of course we have our accountant tools. Remember when you access a client through Quickbooks online accountant, these tools come with you. So this is your tool belt. It came with you. So you're going to use these quite a bit when you work on your client's account. So really important that you are going to see these in there. And if you don't, then we need to make sure that you get access to your client's books as the accounting professional. Okay. Now we're going to go through quite a few of these different areas as we go about this course. So just hang in there. I know the suspense is killing you, but just hang tight. We're going to come back in through there. Okay. We mentioned a lot of these things already, so I'm not going to dive into each one of those, but there are a couple here that I wanted to make mention of, and one of those is the search. So the search allows me to dig in and find all kinds of information inside of the client's books. I was doing this this morning with a colleague and we were searching for a transaction and we could not find it. We could search by an amount or a name. So really helpful. And if you're entering in transactions or maybe your client did, you can actually see the most recent transactions here as well. You'll also see that there's a more detailed search as well. So I highly recommend you kind of get to know this a little bit. Might be super helpful for you as you're kind of taking care of things for clients. All right. Over here on the left navigation. Now here we have an area where we can do some bookmarking and I'll show you that in just a second. But I wanted to mention a couple of things in our menu here first. 1st and foremost, we have our client overview section. The client overview section is unique because I have logged in as the accounting professional. Okay. If you don't see this, you're not logged in as an accounting professional. You probably already noticed that it didn't say accountant and you don't have accountant tools and the overview is missing. So you already again are going to be in the books review is missing too. So again, your hands are tied behind your back, so make sure you're logged in as the accountant. What this is going to show us is a snapshot of our clients books and we're able to see setup information as well as banking activity, common issues. You can tell this was done in conjunction with accounting professionals because there are things in here that a software company, right, they would have brought all kinds of ideas up, but they listened to us as accounting professionals and said, what are the things that are you most commonly having to deal with? And they teed it up right here for us. And then below that is transaction volume. So you can change the date range. Maybe you want to see how busy that client was last year versus so far this year, and then that will help you price your services. I don't know. I'm getting preachy here, but I get really excited about this whole section, so I would encourage you to check it out and dig in a bit on this. Now the books review center, we're going to be using quite a bit as we go along through this course, especially as we get into period end. I'll be talking I think I'm doing that one, so we'll be talking about that a whole lot. This is where we're going to go at the end of each month, typically, where we handle reviewing transactions, doing the reconciliation, a final review, and a wrap up where we send out reports to the client. So this is again only available to our accountants. Okay. So what is it that our client is seeing? They're going to see dashboards available to them that they can customize in many situations. We won't go into all of that right now, but I definitely encourage you to play around with this and you would be able to go in and bring about information on this dashboard that's really helpful for your client. Some of them want to see things graphically. They don't like to see just numbers and get them pictures and colors and whatever you need to hear. And that can really help out quite a bit for them to really engage with their information in a way that makes sense for them. There's also a cash flow and a planner and all kinds of good stuff there. Now we're going to go into the transaction center. So each of these areas here on the left navigation, we're calling them centers. So the transaction center is where your clients are going to connect their bank transactions here, bank or credit cards. It will automatically bring that information into Quickbooks. Don't panic. Doesn't mean that it's just throwing everything into Quickbooks wherever it feels like it. You have the opportunity to monitor that information. What's coming in, what's going out, match it to transactions that are already in QBO or add them because they may not exist yet, like a bank fee or a automatically debited subscription payment or something like that. We'll talk deeply about that in the banking center because you're going to use a lot. And related to transactions, you could be bringing in transactions that happen through apps like Amazon Business account and so on. There's others here as well. Shopify and stuff like that. Clients can upload receipts. They can do reconciliations and they could do bank rules related to their bank transactions. Oh, our chart of accounts, we'll be talking about that. And then, of course, recurring transactions. You'll also notice there's a little bookmark right here. I could go ahead and click that and you can see that my left navigation just updated, allowing me to add a chart of accounts bookmark so I don't have to go find that and go click on it. It just makes it easy. So however you want to customize this, you can as well. Sales center. Guess what? That's where we record sales for our customers. So products and services, our customers are there, our sales, our estimates, our invoices, receiving payments, and so on. All of that is found there. In the expenses side, I know you're shocked. Expenses go here. Our bills, our vendors, our contractors, even if you're going to have QuickBooks track mileage, which is very possible, it can run on the app, which is free and included with your QBO subscription. And of course, we've got to take care of those 10.99 filings. So that's there as well. And then we have reports. Now the reports center, I'm going to click on that for just a second because I think it's pretty cool. There's tons and tons of reports and so many that can be, I think every one of them can be customized. We can mark our favorites at the top. Those are my favorites versus my clients favorites. And we can have custom reports and so on. I'm dying to talk about this now, but I'm going to call back. You can look into that a little bit later. And then we also have the performance center. Again, a great place for charts and graphs and KPIs and all that kind of stuff that are really helpful for us and our clients to really dig in and understand a bit more about what's going on in the business in a way that might resonate even more so with our clients who don't always love diving in and reading hours and lines and reports. And even though that just sounds like heaven to me, it may not to my client. So that's another place that we can do some of those things. All right. We also have the payroll center down here where we can pay employees. I know it says contractors and contractors are not employees, but just roll with it. It's just an easy way for them to access it. So hang on there. We can also, of course, take a look at payroll tax, which hopefully you're going to be automating through QuickBooks Online Payroll, and you're just kind of checking it out there and making sure everything gets paid and filed and all that good stuff. But this is where you could see all of that. Handling workers comp if you want to integrate that into QBO with HR Advisor and compliance, there's a whole separate topic all around all of this, but this is really robust, allowing us to care for our clients' employees really well through the system. This is where we would go to access time in the time center. So we were talking about that earlier. Clients with essentials or higher subscriptions for payroll are able to have QuickBooks time built in and of course, it all integrates right into QBO payroll. If our clients are using QuickBooks Online Plus or Advanced, they can use the project center, which is really powerful. We use this quite a bit with several clients, with a bunch of clients where we're tracking the revenue and expenses for specific projects. And it doesn't matter if it's a short term project or a longer term project. They're able to see everything related to that project in one place and report on it, really, really well and very easily and be able to see what's going on. So I definitely encourage you to check that out. We'll have other training about that, I think, in other areas. For those clients that are wanting to do budgeting, that is going to be super helpful right there. Of course, you know what they say about taxes. We all got to take care of them. So some year end filing, sales tax, payroll tax, income tax, 10.99s, all the tax stuff, right? You can access all of that here, especially those 10.99s, which technically isn't a tax, but it's related to that. So that's where you're going to find it. Although I think we found it in a couple other places as well because it was under our expenses, area too. So don't feel like you're seeing it twice and wondering. You are. And it's just to make it easy for you wherever you happen to be. You can get to it. My Accountant is where you and your clients see information requests that you may have made through QBOA, as well as sharing documents with one another, which is pretty cool. You can access Live Experts here, and these are a separate charge that would allow your clients to have access to live experts from Intuit. You have lending and banking. This is where QuickBooks Capital, I mentioned that before that they could get lines of credit or access their QuickBooks checking account. And if you continue on, you can see commerce where they would be allowed to see information. If they're an e commerce client, they could connect those sales channels here and be able to bring that income in from those various places right to here. They also could potentially depends on what their subscription level is based on the number of sales channels that they can connect. And, of course, for this client, what are their apps that they would have access to, or might want to be searching for? And just in case they they want to go take a look at that. So all of this information, it's a lot right to go through all of these different menus and again, depends on the client, what subscription they're on and what functionality they have enabled. So again, we have clients that don't use projects so that you can see it listed there. So just be aware of that as you're kind of going through and trying to relate what you're seeing here to what's happening truly at your clients books. Okay, let's go up here to the top right and take a look at that gear icon where all of our settings are. This is the one that I say is kind of like lifting the hood on all the things of how we set it up at the beginning. That's what we're doing here. So as we look at this, we're going to be diving into 3 different areas. We've kind of talked about this one already, but this is where we would go and take a look at your company. So the client's business here, there's a bunch of settings and things in here as well. We can access the chart of accounts, which is also able to be accessed in a couple other different areas as well. So don't panic about that. And then there are lists that we use in QBO and then a bunch of tools that are available for us, including importing in data, exporting data. And if your client is converting over from desktop, you could also just import their data, which is fantastic. One other thing in the tools menu I wanted to mention is the audit log. This is a big deal because it is not something that a client can ever turn on or off, and it doesn't just say they posted this transaction. It has more than that. It knows when somebody logged in. It also knows if they made some settings changes and so on. So really, really powerful audit log beyond what we're thinking of as far as an audit trail in accounting. So it's more than that. Okay. Let's go take a look at the account settings area. This is probably the one that we think of most when we think of all the various settings that we use in QBO. So we're going to dive into that first. And it takes just a second to pull in all that information. And here we are. And you're going to see that this is kind of the basic contact information about the client. You'll notice that we can put in their logo, which is super helpful because, of course, that can show up on invoices to customers and so on. So basic contact information in here. Then on the left side, we go into usage limits. I mentioned before that each of the subscription levels we're talking about, Simple Start, Essentials and Plus have different features and functions that we can use with our clients, but it also can have some different limitations based on how they're using it. Number of users, number of accounts in the chart of accounts, classes and locations and so on. So this is based on the subscription level and it tells me right here we're on QBO Plus. So again, another place that you can go find out if you forget, by the way, that was also in the client overview area. I just didn't mention it then. So we also have the payments section. This is where you could turn on payments, actually where you want your clients to turn on payments. We talk about that another time, but this is where they would turn that on so they could receive payments from customers. There's settings specifically related to sales and expenses and time. No need to click through all of those. We're not going to do that right now. But I do want to mention about the advanced section. Okay, this is a big one. This is where we would set up the 1st month of their fiscal year. Their accounting method is accrual or advance, I'm sorry, accrual or advance, accrual or cash, cash basis or accrual basis accounting. And then you can close the books, meaning that people can't make adjustments prior to that date without in our world putting in a password, although you don't have to, you could just give them a warning. But I think warnings are often ignored, so I usually force the password to be put in. Okay. What I really wanted to land on is right here in the chart of accounts area. When you are looking at the sample company in the gear icon, remember I mentioned there's a sample company you can go play with. It does not have account numbers on and people think a lot of times, oh, QuickBooks doesn't have account numbers. That's not true. It's just not turned on in the sample company. So you can turn that on. So enable account numbers right here. Just click on that, toggle a little switch, hit save and done. You've got account numbers. And so you're going to be able to put in those numbers and do all that you need to do there. And you can even see, you can even decide if you want to show those when you're running reports and things like that. Okay, so that was just one of the things I wanted to mention there. This is where we would turn on class tracking and locations if they're on QBO plus or advanced and then some automations about how you might want to handle certain things. This is where you turn on projects. Multicurrency, be really careful once it's on, it can't go off. So this one is off right now, so we're going to leave it that way and then just some other preferences here as well. All right, so just a couple of little tips on that stuff. Just a little introduction to all of those things. But let's dive in and talk about the chart of accounts. Okay. So if you recall, oh, I made a I made a bookmark for it. But if you were trying to figure out where that was, you can access it from the gear icon up here in the top right corner. Right over here, you can access the chart of accounts or from the accountant tools. Go to the chart of accounts. I created a bookmark or you could go dig for it under the transactions menu and go to that menu as well. So however you want to get there, this is where we want to be. So lots of different ways to get to the chart of accounts. This is where, as you probably already know, that we organize all of the accounts for our clients so that we are able to have the categories of accounts where things showing up on the balance sheet and the profit and loss statement and other reports really important. It allows us to see what balances are for the assets and the liabilities that we have in the equity accounts, but also for our income expenses, cost of goods sold and so on. Now, the chart of accounts for each client should be set up when you onboard the client. Of course, we can tweak it later and it should reflect the client's business, Having the right accounts and correctly categorizing their transactions to those means their financial statements will present meaningful business information to them. Hopefully, they understand it. But if not, that's where you get to help them understand what's going on. But with the right chart of accounts and the right categorization of transactions, we're going to correctly represent their financial information and be able to share with our clients what's going on in their business. Now, if you're wondering how many accounts they're using in their chart of accounts, remember a moment ago in the gear icon under the usage tab of settings, I could see how many accounts they use. So that could be helpful. And remember, it depends on how many accounts in their chart of accounts based on the plan that they're on for QuickBooks Online. Okay. Now each account is listed here. And in this case, this client has numbers turned on for them and they are showing them because it almost looks like it's part of the name, even though it's technically not. It shows us the account type. This is the main grouping of accounts that we're going to see deciding if it's on the balance sheet or the P and L or whatever the case might be. And then it has a detail type, which is a little bit more specific. This is also really helpful if you're going to be connecting to ProConnect tax. For our balance sheet accounts, you're going to see that there are, I'm sorry, for our bank and credit card accounts, you're going to see the QuickBooks balance. And if it's connected to a bank feed, you would see the bank balance as well. And you're going to scroll on down here and see all of the various accounts in the chart of accounts here for the P and L, the starting here at the income side, all of that. Now, if I were to go in and create a new account, you're going to see that the first thing I have to do is give it a name and I'm going to come up with something really exciting like repairs and maintenance. I could give it a number of some sort and 4, 5, 6, 7, 8. There we go. I would select the account type and I would put that in, in our case as an expense and then the detail type we could go ahead and put in as well. And you can see lots of different detail types here. One of the cool things with the chart of accounts is that we can have what we call sub accounts. So this is going to be an indented account, if you will, kind of like fuel is here, and it's a sub account of automobile. So it allows us to have kind of little subtotals when we're looking at financial statements. If we want to do that, we can put in a description here and so on, and it'll actually show us kind of where it's going to be as we're looking through this entire list of expenses here. So really, really helpful to be able to do that and add those. You can add those throughout the system. But I just kind of wanted you to see what it was like to add it there. You're also going to see that if you ever wanted to renumber or rename some of your accounts and you didn't want to have to edit each individual chart of account, you can click this little pencil while you're here in this grid view, and it enables you to edit the number and the name very easily. Probably one of my favorite things on this entire screen, so I had to make mention of it. Okay. Couple other things. You're going to notice throughout QuickBooks Online that in the grid that you see here and you're going to see this grid throughout the system, you're going to be able to see there's an action column in the far right far right side of those grids most of the time, And it's going to offer you to be able to do various things. In this case, I could view a register. For those of you that have ever seen a real live cheque book, this is what it looks like. And this is the cheque register. And so you can see it here. And so that's great. But we're going to go back to the chart of accounts, and see what other actions we could take from that column. We could go in and edit those. We can make an account inactive. You kind of think of that as deleting it, but Quickbooks is going to keep that in the background as an inactive account that you could reactivate later. That's a whole story. We'll get into that another time, and then we can also run some quick reports right here as well. And of course, you can edit the account too. Okay. That was quite a bit to show you inside of a QuickBooks Online account. I hope that was super helpful, but we probably should go back to our slides here and talk a little bit more. In fact, it's actually time to do a polling question. So we were just talking about the chart of accounts and stating that it is the backbone of QuickBooks. So which of the following statements about it are true? Choose all the options you think apply. Alright. I will go ahead and read the oh, sorry. I'm going to go ahead and read these right now. The number of accounts you can create in a client's chart of accounts depends on their QuickBooks plan. B, all accounts in the chart of accounts can be edited or deleted as needed. The accounts you set up in the chart of accounts must be the same for all your clients. And D, I'm sorry, asset, liability and equity accounts appear on the balance sheet. All other accounts appear on the profit and loss statement. So one or more of those may apply. Go ahead and pick which one or ones you think is true. This should feel familiar by now, but you can find the polls in that right hand tab of Goldcast. And just as a reminder, there's no trick questions. The purpose of these polls is to help you walk in what you've learned and prepare for the exam. And I, Carla, I just love your framing there that the chart of accounts is the backbone of QuickBooks, and it feels really valuable that this is underpinning the certification curriculum and folks will take this with them into the next few courses. Absolutely. Alright. Well, Carla, can you reveal the answer answers? I can. It is a, the number of accounts you can create in a chart of accounts depends on the QuickBooks plan, and d, asset, liability, and equity accounts are on the balance sheet, and all the others are on the profit and loss statement. Thanks so much, Carla. Really appreciate you sharing all of your time and insight as we help these new pro advisers get started. So let's talk about next steps. First of all, plug for your workbook. As a reminder, this is a companion piece to what you've learned in this classroom setting with Carla in course 1. This has those supplemental hands on exercises that you can do on your own time, as well as the links out to all of the other resources. Next, if you were in the market for CPE and that both the engagement and pull criteria, you can expect to receive your certificate in the mail within a few business days from [email protected]. So keep your eye out. As a reminder, we are set to take a break for a few minutes. You can stretch it out. In fact, there will be a little yoga stretching class if you care to join us there. And then at 10:30 AM Pacific, we'll start with our course 2 on sales and customers where you're where you'll hear from Niall Carter. Great. And that's worth 2 and a half CPE credit. So go take your stretch break, and we will see you in a few minutes on course 2. Bye.